{"id":4707,"date":"2025-07-22T17:20:04","date_gmt":"2025-07-22T14:20:04","guid":{"rendered":"https:\/\/oreinohoney.gr\/?page_id=4707"},"modified":"2025-12-17T13:43:08","modified_gmt":"2025-12-17T11:43:08","slug":"returns-cancellations","status":"publish","type":"page","link":"https:\/\/oreinohoney.gr\/en\/returns-cancellations\/","title":{"rendered":"Returns - Cancellations"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\" ><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  justify-txt\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>Return Policy<\/h4>\n<p>You are entitled to a partial or full refund of your order within 10 calendar days from the shipment date. If the return is due to the store\u2019s fault (e.g., wrong item, defective product), the store will cover the return shipping cost. In any other case, you will be responsible for the return shipping cost.<br \/>\nIn case of product returns, no refunds are issued; instead, products will be replaced or exchanged for another product of equal or greater value.<br \/>\n\u03a4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c6\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03b5 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c3\u03c5\u03bd\u03bf\u03b4\u03b5\u03cd\u03bf\u03bd\u03c4\u03b1\u03b9 \u03b1\u03c0\u03b1\u03c1\u03b1\u03af\u03c4\u03b7\u03c4\u03b1 \u03b1\u03c0\u03cc \u03c4\u03bf \u03c0\u03b1\u03c1\u03b1\u03c3\u03c4\u03b1\u03c4\u03b9\u03ba\u03cc \u03c0\u03ce\u03bb\u03b7\u03c3\u03b7\u03c2.<br \/>\nProducts must be returned within 10 calendar days for Greece and 5 calendar days for international orders, provided that the return form has been completed. Returns will only be accepted upon store approval.<br \/>\nAll products returned to our company\u2019s warehouses undergo a thorough quality inspection.<\/p>\n<p>In case of product returns, the address to which the products should be sent is:<br \/>\nVASILIS KARATSIKIS, MEGALA LIVADEIA, KARPENISI, POSTAL CODE: 36100<\/p>\n<p>Alternatively, you can fill out the form below.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1753198980881\" ><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-boxed  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus icon_plus\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_close\"><\/span>\n\t<\/span>\n\t<span class=\"edgtf-tab-title\">Returns Form<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4712-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"4712\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4707#wpcf7-f4712-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/4707#wpcf7-f4712-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4712\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4712-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"two-columns-form\">\n\t<div class=\"form-column\">\n\t\t<h3>Order Information\n\t\t<\/h3>\n\t\t<p><label> Full name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<\/label><br \/>\n<label> Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label><br \/>\n<label>Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><br \/>\n<\/label><br \/>\n<label> Order Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span><br \/>\n<\/label><br \/>\n<label> Order Date<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"visit-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"visit-date\" \/><\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-col\">\n\t\t<h3>Product Information\n\t\t<\/h3>\n\t\t<p><label> Product Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-name\" \/><\/span><br \/>\n<\/label><br \/>\n<label> Quantity<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-quantity\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" min=\"1\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"product-quantity\" \/><\/span><br \/>\n<\/label><br \/>\n<label> Reason for Return<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"return-reason\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"\u0395\u03bb\u03b1\u03c4\u03c4\u03c9\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc\">Defective<\/option><option value=\"\u039b\u03ac\u03b8\u03bf\u03c2 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\">Wrong product<\/option><option value=\"\u0386\u03bb\u03bb\u03bf\u03c2 \u03bb\u03cc\u03b3\u03bf\u03c2 \u2013 \u03b4\u03ce\u03c3\u03c4\u03b5 \u03c0\u03bb\u03b7\u03c1\u03bf\u03c6\u03bf\u03c1\u03af\u03b5\u03c2 \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9\">Other reason \u2013 provide information below<\/option><\/select><\/span><br \/>\n<\/label><br \/>\n<label> Has the product been opened?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-opened\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product-opened\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"\u039d\u03b1\u03b9\">Yes<\/option><option value=\"\u038c\u03c7\u03b9\">No<\/option><\/select><\/span><br \/>\n<\/label><br \/>\n<label> Defective or other details<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-818\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-818\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the processing of my information as described and explained in the <a href=\"https:\/\/oreinohoney.gr\/en\/terms-of-use\/\" rel=\"noopener\">Terms Of Use<\/a> and the <a href=\"https:\/\/oreinohoney.gr\/en\/privacy-policy\/\" rel=\"noopener\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<div>\n\t<p><span class=\"edgtf-btn-border newsletter\"><\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SUBMIT\" \/>\n\t<\/p>\n<\/div>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB_cbdnf-zWQwU2I\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd \u0394\u03b9\u03ba\u03b1\u03b9\u03bf\u03cd\u03c3\u03c4\u03b5 \u03bc\u03b5\u03c1\u03b9\u03ba\u03ae \u03ae \u03bf\u03bb\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2, \u03b5\u03bd\u03c4\u03cc\u03c2 10 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03b5\u03c1\u03ce\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b7\u03bc\u03b5\u03c1\u03bf\u03bc\u03b7\u03bd\u03af\u03b1 \u03c4\u03b7\u03c2 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2. \u03a3\u03b5 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03bf \u03bb\u03cc\u03b3\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2, \u03b5\u03af\u03bd\u03b1\u03b9 \u03c5\u03c0\u03b1\u03b9\u03c4\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03bf\u03c5 \u03ba\u03b1\u03c4\u03b1\u03c3\u03c4\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 (\u03c0.\u03c7. \u03bb\u03ac\u03b8\u03bf\u03c2 \u03b5\u03af\u03b4\u03bf\u03c2, \u03b5\u03bb\u03b1\u03c4\u03c4\u03c9\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd), \u03c4\u03cc\u03c4\u03b5 \u03c4\u03bf \u03ba\u03cc\u03c3\u03c4\u03bf\u03c2 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u03b2\u03b1\u03c1\u03b1\u03af\u03bd\u03b5\u03b9 \u03c4\u03bf \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1. \u03a3\u03b5 \u03bf\u03c0\u03bf\u03b9\u03b1\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03ac\u03bb\u03bb\u03b7 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7, \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03c3\u03c4\u03b5 [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-4707","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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